Help Center Business owners
For business owners

Signing in, security codes and one account per browser

How sign-in works, what the security code is, and how to switch accounts safely.

4 steps · about 1 minute
  1. 1

    Sign in

    Tap Sign in and enter your email and password.

    Screenshot: Sign in
  2. 2

    Enter the security code

    For your protection we send a 6-digit code to your email and phone. Enter it to finish signing in. The code expires in 10 minutes.

  3. 3

    One account per browser

    A browser holds one signed-in account at a time. If you sign in to another account in a new tab, older tabs show an Account changed notice and ask you to reload. To use two accounts at once, use a different browser or a private window. If you own several businesses, you do not need separate accounts: switch between them from the business menu.

  4. 4

    Forgot your password?

    Tap Forgot password on the sign-in page. We send a reset link to your email and phone. It works for 1 hour.

Good to know

More guides for business owners

Register your business and go live
Create your booking page in three steps and pay for as many months as you want by M-Pesa.
Run several businesses from one account
Add another business, for example electrical and hardware, and switch between them with one sign-in.
Set up your public page, hours and social links
Add your logo, description, working hours, booking rules and social media so customers trust you.
Add and price your services
List what customers can book, how long each job takes and what it costs.
Accept, complete and manage bookings
Respond to new requests, assign staff and mark jobs complete so your calendar stays accurate.
Sell products in your Shop
List products with photos and prices. Buyers order on WhatsApp, by phone or with a call-back request.

Did this answer your question?

If not, contact our support team. WhatsApp is the fastest.

All guides