Accept, complete and manage bookings

1. 1

   New booking alerts

   You get an SMS, WhatsApp or email for each new booking (depending on your alert settings). The message has a link to accept or reject in one tap, even without signing in.

2. 2

   Open Bookings

   Tap Bookings in the bottom menu. Each card shows the customer, service, date, time and status. Use the dropdown to assign a staff member, and the buttons to call or WhatsApp the customer.

   

3. 3

   Accept or reject

   Accepting sends the customer a confirmation. Rejecting frees the time slot and tells the customer.

4. 4

   Mark complete

   When the job is done, mark it complete. Finishing early frees the rest of the slot for new bookings. If a job runs past its end time without being completed, you get an alert and the slot opens for new bookings 5 minutes after the end time.

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