Help Center Business owners

For business owners

Sell products in your Shop

List products with photos and prices. Buyers order on WhatsApp, by phone or with a call-back request.

4 steps · about 3 minutes

1

Open Shop and Orders
Tap Shop in the bottom menu. Each product card shows its views, WhatsApp orders, calls and call-back requests.
2

Add a product
Tap Add product. Enter the name, price and category. Add a "was" price to show a discount. Choose the stock status and add a clear photo (up to 3 MB).
3

Position in your shop
Position controls the order of products on your shop tab. Lower numbers show first, so put 1 on your best seller. Leave it at 0 to show your newest products first.
4

Handle orders
Open the Orders and enquiries tab. WhatsApp and call taps are listed so you can see interest. Call-back requests include the buyer name and phone, and you also get an alert. Mark each one Contacted or Close it.

Good to know

Your Shop tab can be switched on or off in Public Online Data.
Keep stock status up to date so buyers do not order items you do not have.

More guides for business owners

Register your business and go live

Create your booking page in three steps and pay for as many months as you want by M-Pesa.

Signing in, security codes and one account per browser

How sign-in works, what the security code is, and how to switch accounts safely.

Run several businesses from one account

Add another business, for example electrical and hardware, and switch between them with one sign-in.

Set up your public page, hours and social links

Add your logo, description, working hours, booking rules and social media so customers trust you.

Add and price your services

List what customers can book, how long each job takes and what it costs.

Accept, complete and manage bookings

Respond to new requests, assign staff and mark jobs complete so your calendar stays accurate.

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