What the views, bookings and orders numbers mean
These public numbers build trust with new customers. Here is how each one is counted.
3 steps · about 1 minute
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1
Views
A view is counted when someone opens a product page, taps Order now, or taps Select time on a service. Each person is counted once every 30 minutes, and your own views are not counted.
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2
Booked and done
Booked counts pending, accepted and completed bookings for a service. Done counts completed bookings only. Jobs completed on your page is the total of all completed bookings.
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3
Orders, WhatsApp, calls and call-backs
Every tap on Order on WhatsApp, Call to order, or a call-back request is counted for that product.
Good to know
- Mark bookings complete promptly. Your completed jobs count only goes up when you do.
More guides for business owners
Register your business and go live
Create your booking page in three steps and pay for as many months as you want by M-Pesa.
Signing in, security codes and one account per browser
How sign-in works, what the security code is, and how to switch accounts safely.
Run several businesses from one account
Add another business, for example electrical and hardware, and switch between them with one sign-in.
Set up your public page, hours and social links
Add your logo, description, working hours, booking rules and social media so customers trust you.
Add and price your services
List what customers can book, how long each job takes and what it costs.
Accept, complete and manage bookings
Respond to new requests, assign staff and mark jobs complete so your calendar stays accurate.
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