Help Center Customers
For customers

How to book a service

Find a business, pick a time that suits you and send your booking in under a minute.

6 steps · about 2 minutes
  1. 1

    Find a business

    On the home page, type what you need (for example "electrician" or "salon") and your area, then tap Search. You can also tap a category, or open Services in the bottom menu.

    Screenshot: Find a business
  2. 2

    Compare and open a business

    Each result shows the rating, number of reviews, opening hours and starting price. Tap a business to open its booking page.

    Screenshot: Compare and open a business
  3. 3

    Choose the service

    Scroll to the service you want. You can see its price, duration, reviews and how many people have booked it. Tap Select time.

    Screenshot: Choose the service
  4. 4

    Pick a date and time

    Choose a date at the top, then tap a free time. Times are grouped into Morning, Afternoon and Evening. Grey times are full or already passed. "Few left" means only one or two people can still book that time.

    Screenshot: Pick a date and time
  5. 5

    Enter your details

    Type your name, phone number and email. Add a note if the business needs directions or details about the job. Tap Confirm booking.

    Screenshot: Enter your details
  6. 6

    Wait for confirmation

    Your request goes straight to the business. You get a message when they accept it. If your plans change, call or WhatsApp the business using the buttons on its page.

    Screenshot: Wait for confirmation
Good to know

More guides for customers

How to order a product from the Shop
Browse products from local sellers and order directly on WhatsApp, by phone or with a call-back request.
Contact Connections254 support
Reach our team on WhatsApp, by phone, SMS or email, or send a request from any page.
How to check that a business or seller is genuine
Use ratings, verified reviews, completed jobs and official social pages before you book or buy.
How to write or edit a review
Share your experience with a service. Reviews help other customers choose well.
Install the Connections254 app on your phone or computer
Add Connections254 to your home screen. It opens full screen like an app and keeps you signed in.

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