Help Center

How can we help?

Simple step-by-step guides with screenshots for customers, business owners and staff.

Need a person? Talk to support

WhatsApp is the fastest. You can also call, SMS, email or send a request and we will reply with a reference number.

All guidesEverything in one place Customers 6Book services, order products, reviews and the app. Business owners 17Register, set up your page, bookings, shop, staff and payments. Staff 2Sign in, your bookings, marking jobs complete and notes.

For customers

How to book a service
Find a business, pick a time that suits you and send your booking in under a minute.
6 steps · 2 min
How to order a product from the Shop
Browse products from local sellers and order directly on WhatsApp, by phone or with a call-back request.
4 steps · 2 min
Contact Connections254 support
Reach our team on WhatsApp, by phone, SMS or email, or send a request from any page.
4 steps · 1 min
How to check that a business or seller is genuine
Use ratings, verified reviews, completed jobs and official social pages before you book or buy.
3 steps · 1 min
How to write or edit a review
Share your experience with a service. Reviews help other customers choose well.
3 steps · 1 min
Install the Connections254 app on your phone or computer
Add Connections254 to your home screen. It opens full screen like an app and keeps you signed in.
3 steps · 1 min

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