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For customers

How to order a product from the Shop

Browse products from local sellers and order directly on WhatsApp, by phone or with a call-back request.

4 steps · about 2 minutes
  1. 1

    Open the Shop

    Tap Shop in the bottom menu (or the top menu on a computer). Search for what you want, or tap a category such as Poultry and Farm, Clothing and Fashion or Computers and Laptops.

    Screenshot: Open the Shop
  2. 2

    Narrow it down with filters

    Tap Filters to set a price range, location, seller rating, in-stock only or items on offer. On a computer, categories and filters stay on the left side of the page as you scroll.

    Screenshot: Narrow it down with filters
  3. 3

    Check the product and the seller

    Open a product to see the full details, how many people viewed and ordered it, and the seller rating. Tap the seller card to see their profile, verified reviews and social pages.

    Screenshot: Check the product and the seller
  4. 4

    Tap Order now

    Choose the quantity, then pick how to order: WhatsApp opens a ready-written message to the seller, Call dials them, or fill in your name and phone to ask the seller to call you back.

    Screenshot: Tap Order now
Good to know

More guides for customers

How to book a service
Find a business, pick a time that suits you and send your booking in under a minute.
Contact Connections254 support
Reach our team on WhatsApp, by phone, SMS or email, or send a request from any page.
How to check that a business or seller is genuine
Use ratings, verified reviews, completed jobs and official social pages before you book or buy.
How to write or edit a review
Share your experience with a service. Reviews help other customers choose well.
Install the Connections254 app on your phone or computer
Add Connections254 to your home screen. It opens full screen like an app and keeps you signed in.

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