Reach our team on WhatsApp, by phone, SMS or email, or send a request from any page.
The round Help button sits at the bottom right of every page, above the bottom menu on phones. In your dashboard you can also tap Contact support in the side menu.

WhatsApp opens a chat with +254100844779. Call and SMS use the same number. Email goes to info@connections254.co.ke.

Choose a topic such as Billing and payments, Account and sign-in or Bookings, add your contact details and describe the problem. Include a booking reference, receipt number or M-Pesa code if it is about a payment.
You get a reference like SR1A2B3C on screen and by email or SMS. Our team is alerted immediately and replies by WhatsApp, phone or email.
If not, contact our support team. WhatsApp is the fastest.
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