Help Center Business owners
For business owners

Wallet, SMS and WhatsApp alerts

Top up your wallet by M-Pesa to send booking alerts to you and your customers.

3 steps · about 2 minutes
  1. 1

    Open Wallet and Alerts

    See your balance and how many messages were sent this month. SMS costs 2.5 KES and WhatsApp 3.5 KES per message.

    Screenshot: Open Wallet and Alerts
  2. 2

    Top up

    Enter an amount and tap Send M-Pesa request. Enter your PIN on your phone. The balance updates automatically.

  3. 3

    Choose your alerts

    Switch SMS, WhatsApp and email alerts on or off. Email alerts are free.

Good to know

More guides for business owners

Register your business and go live
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Run several businesses from one account
Add another business, for example electrical and hardware, and switch between them with one sign-in.
Set up your public page, hours and social links
Add your logo, description, working hours, booking rules and social media so customers trust you.
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List what customers can book, how long each job takes and what it costs.
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Respond to new requests, assign staff and mark jobs complete so your calendar stays accurate.

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